Okta Login To Outlook App Mac

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Symptoms

Okta

In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.

Cause

This issue occurs because of the presence of duplicate tokens in the keychain.

Windows

Resolution

  • Feb 06, 2019. Users can now opt in to disable native browser prompts to save passwords through the Okta Browser Plugin when signing into Okta or to an app saved in Okta. For the new Okta End-User Dashboard: Search in the Okta Browser Plugin was updated to have the same search accuracy as the Okta End-User Dashboard.
  • Users that sign in for the first time are created in Okta and are associated with this application. In your Okta org, click Applications, and then Add Application. Select the appropriate platform for your use case, enter a name for your new application, and then click Next. Add one or more Login redirect URIs. This is where the user is directed.

1 OCC converts to paid Okta when another app is added. OCC remains free as long as it is only connected to one app. 2 Limited to 3 tickets / year. Sign up for OCC. Work Email. First Name. Last Name. Would you like us to call you immediately? - Please select - Phone. Employee count. Employee Count.

To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:

Workaround

To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.

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Note

Okta Login To Outlook App Mac 2017

These steps affect all Office applications that use modern authentication.

Okta Login To Outlook App Mac Download

  1. Quit Outlook and all other Office applications.

  2. Start Keychain Access by using one of the following methods:

    • Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
    • In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.

  3. In the search field in Keychain Access, enter Exchange.

  4. In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.

  5. In the search field, enter adal.

  6. Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.

  7. In the search field, enter office.

  8. Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.

  9. Quit Keychain Access.

    Note

    When you start Outlook, you are prompted to authenticate.